Looking back on my time, it’s fair to say that I’ve learned a lot of valuable lessons and to mark the occasion, I thought I would share some with you.
1. Help each other out
I’m definitely a people person and have always enjoyed working in customer focused jobs, but I think for me, it’s a bit more than that – I love helping people. I started my career in customer service as a receptionist at the Europa Hotel and the skills I learned in that job still very much apply to my current role with SPB and indeed as Client Services Director at VenYou. I truly believe that a lot can be achieved when we work together to help each other.
2. People notice the small things
This is a large part of the reason that the SPB building is so aesthetically pleasing – I want people to feel like they’re working in a home away from home. That’s why we have plush carpets, relaxing places to sit and take breaks, nice wallpaper, luxurious furniture and incense. I realised a long time ago that it’s the finer details that can really make a building and indeed make it a pleasant place to work which is all we really wanted to achieve.
3. Be humble in success
One of my favourite parts about my job is being able to witness the success of a company. We are privileged to house some of Northern Ireland’s most successful companies right here in SPB. Although a lot of these companies are vastly different in their day–to–day work, the one thing they all have in common is that they’re made up of really nice people who remain humble despite their success, which in my opinion, is one of the greatest traits a human being can possess.
4. Emphasise a sense of community
We’re all one big family here at SPB and I believe that having a sense of community, not only makes it a brighter place to work, but it also contributes to the success of businesses. Building a community was a large motivating factor behind deciding to throw SPB’s seasonal parties. I wanted people from other businesses to come together and become friends, plus you never know just how another business, a few doors down, might be able to help yours!
5. Work hard and rewards will follow
I know it’s something our parents probably always told us, but it is true; success doesn’t come overnight. I know from my own experience with VenYou and from working closely with the businesses in SPB, it really takes a lot of graft to make it work, but it’s so worth it in the end!
6. Celebrate other people’s success
Whilst it’s important to celebrate hitting your own milestones, I’ve learned that it’s just as important to celebrate other people’s. For me, I love to see other people doing well and achieving their goals and I’m so lucky that my job allows me to do that. I also believe that sharing in other people’s success helps to keep me on track with my own business goals.
7. Have fun
There’s an old saying, ‘if you enjoy what you do, you’ll never work a day in your life,’ which is definitely true. It’s important to put the work in to make a business a success, but it’s equally as important to have some fun along the way.
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